Support Technician III
Company: VirtualVocations
Location: Oceanside
Posted on: October 29, 2024
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Job Description:
A company is looking for a Support Tech III to provide customer
support and troubleshoot software issues.
Key Responsibilities
Answer and process customer calls, effectively resolving issues
Document customer interactions and maintain effective call
ownership
Provide mentorship and create training content for team members
Required Qualifications
Typically 4 or more years of related experience
Must have previous experience as a Support Technician II or
equivalent
Advanced knowledge of HSPS Dental Software(s) or equivalent
Basic knowledge of computer hardware, operating systems, and
networks
High School education or equivalent vocational training
Keywords: VirtualVocations, Chino Hills , Support Technician III, Professions , Oceanside, California
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