FOH Key Hourly/Shift Lead

Company: IntouchCX
Location: Los Angeles
Posted on: November 6, 2024

Job Description:

Century City, 10250 Santa Monica Blvd, ste 1400, Los Angeles, California, United States of America Req #468The FOH Key Hourly partners with the Management team to assist with the daily operating procedures to include staff support, guest interaction, product quality and overall restaurant cleanliness while following TFK standards. They will provide guidance and support for team members.What can you look forward to!

• We have a successful and professional work environment with opportunities for growth and a development program to get you to that next position in your career.
• AM/PM and Mid-day shifts available.
• Part time to 40 hours available per person.
• Part time team members are offered access to affordable, quality health care through Hooray Health and telehealth options.
• Pet Insurance for your fur babies.
• Access to expert guidance through EAP/SupportLinc which offers to help you and your family address and resolve everyday issues.
• Restaurant Dining Discount.
• Paid volunteer time to support your community and favorite charities.
• Eligible to give to and receive from the True Giving fund that supports life changing events.We look for people who:
  • Strong attention to detail, well organized and able to multi-task. High level of personal initiative, action and results oriented.
  • 1 - 2 years restaurant supervisor experience, preferably as a Supervisor in a high-volume restaurant.
  • Must possess exceptional written and oral communication skills, high level of personal integrity, strong interpersonal and motivational skills, the ability to effectively supervise and instill cooperation in staff, and the ability to work well under pressure.
  • Strong working knowledge with Microsoft Office, Outlook, Word and Excel.
  • Must have or be willing to get ServSafe Certification.
  • Experience in Aloha preferred.What you will do:
    • Leads every shift with passion and drive to create an efficient, productive work environment while adhering to TFK guidelines.
    • Runs high volume service periods from the floor or expo to ensure food quality, service, touching tables and presentation is up to TFK standards.
    • Ensure safe production environment, cleanliness, organization and maintenance to ensure a like new restaurant.
    • Performs precise line checks and facility walks and participates with all EcoSure & Health inspections.
    • Represent TFK culture when communicating with guests in any way and respond to all guest complaints and/or inquiries within TFK standards.
    • Oversees all FOH team members while running shifts to TFK standards.
    • Provides feedback and direction to FOH team members during shift.
    • Administrative, computer and office tasks as needed on shift.
    • Run inspirational, informative and effective pre-shift line ups.Who we areAt True Food Kitchen, we believe in the power of whole, real food. We partner with each of our growers, ranchers and producers so that every ingredient meets our TRUE standards. That means better food for our guests and the planet. By crafting 'Real Food for Real Life' we embody our purpose: empowering more people to eat real food.Purpose: Real Food for Real LifeIf you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in creating supportive environments where our colleagues can succeed. As such, True Food Kitchen is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.
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Keywords: IntouchCX, Chino Hills , FOH Key Hourly/Shift Lead, Other , Los Angeles, California