Airline Customer Service Agent - Tagalog/English Speakers

Company: Pacific Aviation Corporation
Location: Los Angeles
Posted on: February 1, 2025

Job Description:

The First Step: (Must possess the language skills below)

• Must be fluent in English and Tagalog languages (conversational and writing) required.
• If you do not possess these language skills, please do not apply for this position.Who We Are:
  • Pacific Aviation and Superior Aircraft Services (SAS) provide exceptional ground handling support services for some of the world's finest airlines.
  • We currently operate in major West Coast airports and have recently expanded the Pacific Aviation service to the East Coast.We Value Our Team:
    • Our Pacific Aviation/SAS family creates an environment where, together, we can all succeed by using our individual personalities, and having fun along the way.
    • We know our 30-year success record in the aviation industry has been achieved by respecting, developing, trusting, and growing our team members.
    • At Pacific Aviation/SAS we don't just accept differences - we celebrate them and believe that a diverse team is a strong team.What Our Team Does:
      • Our bright, ambitious, and motivated Customer Service Agents provide an amazing customer service experience for our airline passengers throughout their entire journey at the Los Angeles International Airport (LAX).
      • Our agents take pride in providing an exceptional customer experience and fostering a collaborative work environment.Main Job Responsibilities:
        • Check-In Counters where our agents process passengers, check required IDs, print boarding passes, and tag their luggage.
        • Departure/Arrival Gates - our agents make boarding announcements to provide important flight information, scan boarding passes, and ensure all passengers have boarded the plane with required documentation, and provide direction for deplaning domestic and international passengers.This position requires standing and walking for the majority of the shift.What Shift You Will Be Working:
          • A four (4) to five (5) hour shift between the hours of:
          • 5:30am - 11:30am
          • 4:30pm - 10:30pm
            • You must be available to work a minimum of four (4) days per week (including weekends and holidays).What We Are Looking For:
              • Teamwork
              • A Growth Mindset
              • Professionalism
              • Decision Making & Organization
              • An Eye for Detail
                • Bilingual required for this position: Fluent in English and Tagalog (conversational and writing) required.
                  • Available to attend five (5) days of initial Onboarding and Computer Training.
                  • Flexibility to work assigned shifts based on airline schedules.
                  • Great attitude and a willingness to extend professionalism and courtesy to airline customers and teammates at all times.
                  • Possess a whatever it takes mindset.
                  • Computer literate.
                  • Legally authorized to work in the United States of America (USA) without sponsorship.Hourly pay rate: $20.06Benefits include:
                    • Medical, Dental, Vision benefits
                    • 401k
                    • Paid Time Off
                    • Uniform
                    • Parking discount
                    • Paid Training
                    • Referral Bonus
                    • Cell phone plan reimbursementIf all the above sounds great - then what are you waiting for? We welcome you to come aboard and join Pacific Aviation!Pacific Aviation is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
                      #J-18808-Ljbffr

Keywords: Pacific Aviation Corporation, Chino Hills , Airline Customer Service Agent - Tagalog/English Speakers, Hospitality & Tourism , Los Angeles, California