Customer Experience Strategy Manager
Company: VirtualVocations
Location: Pasadena
Posted on: February 5, 2025
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Job Description:
A company is looking for a Senior Manager, Customer Experience
Strategy.
Key Responsibilities
Manage strategic projects that enhance customer value and business
outcomes
Conduct root cause analysis and develop business cases while
collaborating with stakeholders
Report project status and manage risks, providing strategic
decision support as needed
Required Qualifications
7-10 years of work experience
3+ years of strategy consulting or program management experience,
preferably in healthcare
Bachelor's Degree or equivalent experience (4 years)
Experience working with or for health plans and retail
organizations
Strong analytical skills and experience in project management
Keywords: VirtualVocations, Chino Hills , Customer Experience Strategy Manager, Executive , Pasadena, California
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